We usually dispatch within 2–3 business days. Delivery time: • UK: 1–2 business days • Europe: 4–7 business days • Rest of the World: 7–8 business days
Please note that actual delivery time may vary due to customs inspections, postal delays, or other factors beyond our control.
Once your order is dispatched, you’ll receive a tracking number via email.
You can track it through the link in your email or by logging into your account.
For international orders, Royal Mail will pass your parcel to a local delivery partner once it leaves the UK - tracking will continue on your country’s postal website using the same number.
If something doesn’t seem right, please contact us with your order number - we’ll help check your parcel’s status.
Please note that Royal Mail only accepts lost parcel claims after 10 working days (UK) or 25 working days (international), and we’ll assist with the claim process if needed.
If your parcel has already cleared customs but suddenly shows “Return to Sender,” don’t worry - this usually points to a delivery issue within the destination country, not a customs problem.
Common reasons include: • The courier couldn’t access the delivery address (for example, apartment building or gated property). • No one was available to sign for the parcel, and it wasn’t collected in time. • The address was incomplete or missing apartment/unit details. • The parcel was damaged, refused, or mis-scanned by the courier’s system.
If your order is a larger or heavier box, it will usually require a signature by default, so the courier won’t leave it unattended - this can sometimes trigger a “return” scan if multiple delivery attempts fail.
What you can do: • Check that your delivery address is correct, including apartment or unit number. • Contact your local postal service or courier (the one handling delivery in your country — not Royal Mail, as Royal Mail transfers parcels to your local carrier after customs) and provide your tracking number to check if it’s being held or scheduled for redelivery.
What we’ll do: Based on your parcel’s situation, we’ll also monitor the tracking from our side. If the parcel does return to us, we’ll reach out right away to arrange a resend or refund once it arrives safely back.
To ensure the best fit, please refer to the measurements listed on each product page. You can measure a similar item you already own and compare:
1. Lay it flat on a table or bed. 2. Measure it with a measuring tape. 3. Compare your measurements with those on the product page.
If you’re between sizes, consider how you prefer the fit - for example, with skirts, decide where you want the waist to sit (high, mid, or low rise), as that can change how it looks and feels.
Also check the garment’s fabric and cut for flexibility.
If you’re unsure about the fit, feel free to email us at ops@taros-wish.com.
We accept secure payments through Shop Pay, PayPal, and major cards including Visa, Mastercard, American Express, Diners Club, Discover, Maestro, and UnionPay.
You can also check out using Apple Pay or Google Pay.
For local payments, we currently support Bancontact (Belgium) and iDEAL (Netherlands).
