Shipping policy

Shipping Instructions:

Please review the following shipping information before placing your order:

Dispatch Time: In 1-2 days after orders being placed.

Normally we strive to dispatch orders almost every day, ensuring a prompt delivery of your items.

If you prefer your order to be shipped the next day, please select a different shipping option during the checkout process.

UK Shipping Options:

  • Royal Mail 1st Class Signed (1-2 days): Free shipping within the UK with a delivery time of 1-2 business days.

  • Royal Mail Special Next Day Delivery before 1pm (£6): For urgent orders, you can choose this shipping option to ensure delivery the next business day before 1 pm. Please note that a shipping fee of £6 will be applied.

International Tracked Shipping:

  • Delivery to Europe: Items shipped to Europe typically arrive within 4-7 business days.

  • Delivery to Rest of World: Items shipped to the rest of the world generally arrive within 7-8 business days.

We are currently offering a £2 discount on all international tracked shipping fees.

Please note that shipping fees will be automatically calculated during the checkout process based on the weight of the items and the destination country.

Insurance:

All parcels are automatically insured up to a value of £50. This means that in the event of any mishap, Royal Mail can only provide compensation of up to £50.

If you wish to increase the insurance coverage, kindly contact us via email before placing your order to obtain a quote for the adjusted shipping rate.

Customs Duties and Import VAT:

  • VAT and Duties: Your package may be subject to VAT and duties charged by the customs department of the destination country. As the recipient, you are responsible for all import fees, which may vary from country to country.

  • Contacting Your Local Customs Department: If you have any questions regarding customs duties and VAT, we recommend contacting your local customs department for more information.

We aim to provide a smooth and efficient shipping experience. If you have any further questions or require assistance, please don't hesitate to reach out to us.