Refund policy

At Taro's Wish, we aim to ensure your complete satisfaction with every purchase. If for any reason you’re not happy with your order, you may exercise your right to return products within 7 days of receiving them.

1. Returns Eligibility

• Items must be returned in their original condition: unworn, unused, with all tags attached, and in the original packaging.

• A proof of purchase (e.g., order confirmation or receipt) is required for all returns.

2. How to Initiate a Return

To start a return, contact us at ops@taros-wish.com within 7 days of receiving your order.

Note: Items returned without prior approval will not be accepted.

3. Damages or Defects

If your item is defective, damaged, or incorrect, please contact us immediately at ops@taros-wish.com. We’ll evaluate the issue and work with you to resolve it, which may include a refund, replacement, or repair.

4. Non-Returnable Items

The following items cannot be returned:

• Custom or personalized items.

• Intimate apparel (e.g., undergarments)

• Items marked as final sale or purchased during promotions.

If you’re unsure whether your item is eligible for return, contact us at ops@taros-wish.com.

5. Refunds

• Once we receive and inspect your return, we’ll notify you of the approval status.

• If approved, your refund will be processed to the original payment method within 10 business days.

Note: It may take additional time for your bank or credit card company to process the refund.

6. Change of Mind

We do not accept returns or refunds for change of mind. Please ensure your purchase decision is final before placing your order.

7. Environmental Responsibility

We encourage you to reduce unnecessary returns to help minimize carbon emissions. If you have any questions or uncertainties about your purchase, contact us at ops@taros-wish.com. We’re happy to assist you with product details, sizing, or any other concerns before you order.