puff collar double zip up coat, japanese label tsumori chisato

We recommend referring to the measurements to ensure an accurate fit for our products, as sizing may run small due to some of the origin in Japan.

Dispatch Time: Orders are dispatched almost every day to ensure timely delivery.

UK Shipping Options:

• Royal Mail TR48 (1-2 days): Free shipping within the UK with delivery in 1-2 business days.
• Royal Mail Special Next Day Delivery before 1pm (£6): Choose this option for next-day delivery before 1 pm. A shipping fee of £6 applies.

International Tracked Shipping:

• Europe: Delivery within 4-7 business days.
• Rest of World: Delivery within 7-8 business days.

Discounted International Shipping Fee: Enjoy a £2 discount on all international tracked shipping fees.

Customs Duties and Import VAT:

• Your package may be subject to VAT and duties charged by the destination country's customs department.
• You are responsible for all import fees, which may vary from country to country.
• For more information on duties and VAT, please contact your local customs department.

Change of Mind: We do not accept returns or refunds for change of mind. Please carefully consider your purchase before placing an order.

Refund Policy: In exceptional cases where a refund is accepted, a 20% restocking fee will be charged. This fee covers handling, processing, and restocking expenses associated with returned items.

Defects or Errors: If there is a defect or error on our part, please contact us within [insert time frame, e.g., 7 days] of receiving the item, and we will resolve the issue accordingly.